docusignapi - Docusign attachment file size limitation -


is there way limit signer attachment file size in docusign, either using api or through settings @ docusign web site. have read (in api guide) there 25 mb limit attachments. there way restrict smaller number?

curiously, document triggered issue 31 mb in size. our customer able upload document big, our application experienced timeout issues because took long download it. why customer able upload such big attachment?

thanks.

[1] no there not way outside applications limit platform wide limit of ~25mb per envelope docusign has in place. recommended add logic app/integration checks file size before make api call create envelope , stops user using document if it's large.

[2] reason why particular 30mb document accepted platform other 30mb documents might error out due encryption. whenever create new docusign envelope system automatically encrypts , hashes each document. in turn bloats envelope larger. true limit of platform 50mb per envelope, based on actual data , bytes of docs different ones enlarged different sizes, , exceed 50mb limit whereas others might not.


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