sitecore - EXM 3.2.0: Email Campaign Manager doesn't show the history of drafts / created messages -

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we need setup exm 3.2 sitecore 8.1 in production after configured exm in development. works fine in dev ... in production don't see message history section (screenshots below)

mongodb , exm.dispatch database exist , nothing wierd apears in logs. clue might cause here? thank in advance

exm messages in manager root
enter image description here

sitecore exm messages stored in sitecore_master_index. try rebuild index control panel -> indexing manager.


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